How NetSuite and eCommerce Integration Improves Your Customer Experience

As eCommerce sales continue to grow, merchants are investing more in their online presence. They’re upgrading their technology and expanding to even more sales channels. They’re chasing their customers and trying to meet their demands.

However, a multichannel strategy puts a lot of pressure on your operations. Increasing online orders means keep tracking of inventory levels, processing more orders, and ensuring that shipping/tracking information is accurate between your ERP NetSuite and eCommerce platform.

When your processes are too slow, the customer experience suffers.

Merchants can improve their customer experience by upgrading their eCommerce platforms and integrating their backend ERP NetSuite. We’ll help you better understand the benefits of integration and the best way to do it. (more…)