What We’re Reading: Transforming the Customer Experience

Customer experience is becoming a key way for brands to differentiate themselves. Those with an exceptional customer experience can use it as a competitive advantage to win over more customers. This week we’re reading articles about customer experience and the impact it has on your business. (more…)

6 Customer Experience Trends You Should Know About

89% of businesses soon expect to compete mainly on customer experience, as reported by Gartner.

Customer experience will become the main factor in which merchants compete for customers. Those with an exceptional customer experience will have the advantage.

This list of trends for customer experience will help you become one of those merchants. (more…)

What We’re Reading: Supply Chain Trends

As retail evolves, so does the requirements of your supply chain. This week we we’re reading how important your supply chain process will be going forward. Your supply chain could make or break your success.  (more…)

How Healthy is Your Magento Store? [Infographic]

Magento is the leading open source eCommerce platform. There’s over $50B in gross merchandise volume transacted on the platform annually. As a Magento user, your platform is an integral part of your business.

That’s why you always want to make sure that your store is performing the best it can. MoFluid provides an infographic that helps you easily identify problems area with your Magento store, and how to fix them.

(more…)

What We’re Reading: Is Brick-and-Mortar Dead?

With the rise of eCommerce, many have asked if brick-and-mortar stores are coming to an end. Some may feel like they are as traditional retailers like Macy’s and Nordstrom continually report declining sales.

However, this week’s articles seem to say otherwise. Here’s some positive news for brick-and-mortar stores.  (more…)